East Midlands Airport Terminals
The passenger terminal at the airport finished its major overhaul - including the development of security facilities with the queuing area as well as the latest technology. New consolidated food and drink area are spread over two levels. Particular retail outlets, centralized passenger traffic and resting area, new World Duty-Free, and new Escape Lounge were added at the departure lounge of the airport.
For speeding up getting to a security checkpoint, passengers can buy a ticket at the departure lounge for the Express Lane (open 05:00 am - 07:00 pm).
The Passenger Terminal includes an information desk (tel. 0871 919 9000), which also arranges for wheelchairs. Travelex provides services of a foreign currency exchange in the Arrivals as well as pre- and post-security areas.
The Penauille Servisair lounge is located in the post-security area, available at a modest charge. Other services include an Escape Lounge, Executive Lounge, first aid station, ATM cash machines, Wi-Fi access, left luggage, duty-free and regular shops, and restaurants, lost and found, a pharmacy, and travel agency. ‘Grab and Fly,’ which is available in the domestic lounge by gates 1-5, offers refreshments and snacks to-go.
Might be interested
Special Assistance at Security The airport recognizes that going through the security process can be a disturbance for commuters, so it offers a designated lane for families with pushchairs and travelers requiring assistance. Search process When a customer is traveling in a wheelchair but can stand, the security representative may ask them to rise to pass through the body scanner. However, if a passenger is not able to, they can explain circumstances to the security officer, so they will be able to remain in a wheelchair. In this case, however, they will have to undergo a hand search by one of the security representatives once they’re through the scanner. If not feeling comfortable with having the search in public, the airport can offer a private search area where the procedure can be conducted. For commuters with other requirements, the security team will do their best to accommodate their needs. Check-In Times For avoiding the mad rus
How To Get To East Midlands Airport Whether someone is planning to travel by train, coach, or car, the facility offers plenty of ways to help passengers to get to and from the airport without any additional stress. Regardless of whether someone is looking to travel to or from East Midlands Airport to any British city, the facility is ready to provide services that enable commuters to get their destination calm and carefree. Taxi Arrow Cars represent the exclusive Private Hire TAXI partner agency at East Midlands Airport, the only taxi firm that can pick-up and drop-off commuters on the terminal front. Their booking office is staffed by a team of experienced Customer Service Representatives, who will assist passengers with their onward travel. Arrow Cars provide a diverse fleet with a wide range of vehicle sizes and types, from eco-friendly vehicles, estate cars, 5-8 passenger minibusses, and luxury e-class estates, which are perfect if someone
All car parks can be found on-site and are managed locally by the facility. However, the cost can vary depending on several factors like car parking facilities, availability, and distance to the terminals. All car parks at the airport include a tarmac surface, except for the Jet Parks car parks that have a gravel surface. However, passengers should consider that all car parks have the Park Mark® Accreditation. A height limitation of 2.0 meters (6 ft. 6 inches) refers to all Meet & Greet car parks as well as all multi-story car parks across the Airport sites. Trailers are not allowed in any of the parking facilities. Long Stay Free drop off is accessible in case of Long Stay 2, which is located a 12 to 15-minute walk from the terminal (the general bus service is not available during the winter months). Meet & Greet The Meet & Greet service is conveniently located across the road from the terminal building. Blue Badge holders ca