Fort McMurray International Airport Airport Services
Information CenterThe airport hosts a Visitor and Customer Information Centre by partnering with the Regional Municipality of Wood Buffalo and Fort McMurray Tourism. The center is available in the arrivals hall and to help passengers with essential details. Some of the provided services include securing transportation, finding accommodations, or assisting visitors in planning their stay while they are in Fort McMurray.
Accessibility
The new airport terminal is equipped with automatic doors, ramps, lifts, and passenger lounges, and the food court has barrier-free seating areas. Accessible parking stalls are conveniently located closest to the main terminal, with users required to display a veteran license plate or disabled person, or an accessible parking placard in the windshield.
Commuters with wheelchairs or other mobility-assist devices are welcome to arrange for special assistance with airlines. Curb cuts and ramps are both available at both arrivals and departures, and an enlarged drop-off stall for wheelchairs can be found on the departures level.
The airport has washrooms accessible to travelers with either limited mobility, have young children and infants, or require a companion. Restrooms include screen walls in place of doors, sinks, and stalls that are accessible to everyone, low automated faucets, countertops, and paper towel dispensers. The terminal building has a companion care restroom accessible in the arrivals hall for passengers who require companion assistance. Family rooms are available across all common washrooms.
Certified service animals like seeing-eye dogs are allowed in the terminal. The outdoor courtyard also represents a pet relief area, equipped with animal waste disposal receptacles and plastic bags.
Might be interested
The airport includes two terminals. Main terminal The sizable main terminal (opened in 2014) can be found on the south side of the runway and is used for commercial passenger service. The primary terminal (opened in 1986) is conveniently located on the north side of the runway and was reconstructed and re-opened in 2014 only to serve corporate flyers, workforce charters, and cargo. The main terminal building offers services for commercial travelers and houses CBSA, where international passengers and returning Canadians enter the country. The building is about 15,000 m2 (160,000 sq ft), or the equivalent size of 2.5 Canadian football fields. The terminal includes eight aircraft parking stands and four-passenger bridges. The terminal provides a lot of services for passengers, including: visitor information center and customer service a children’s play area a public observation area what includes interactive learning exhibits a naturally hea
Transit Fort McMurray Transit represents a public transportation system provided by the Regional Municipality of Wood Buffalo, in the northeastern part of Alberta, Canada. Services include local scheduled bus routes, specialized transportation for passengers with special needs, and school buses, all available within the urban areas of Fort McMurray, the only major population center in the region. Twenty-four regular bus routes are operating daily with two additional weekday rush hour routes to the main industrial sectors as well as a particular Saturday service for people in Saprae Creek. The system offers reduced weekend service and does not run at all on most holidays. The Wood Buffalo Transit provides a bus route (Route 11) between downtown Fort McMurray and Fort McMurray airport seven days a week, with stops at eight significant hotels and at Keyano College. The bus stop is conveniently located curbside on the arrivals level.